Refund & Cancellation Policy

Effective Date: August 28, 2026

1. Our Intention

We want you to understand the financial commitment before you purchase. Because Allonia Rose offers a mix of digital products, made-to-order merchandise, and time-based services that require advance preparation and reserved capacity, different types of purchases have different refund rules.

Please read the section that applies to your purchase before checking out or booking.

2. Digital Downloads, Workbooks, Journals, and Recorded Resources

Because digital products can be accessed, downloaded, or delivered immediately, purchases of digital downloads, PDFs, workbooks, journals, recordings, meditations, and similar digital resources are final once access or delivery has been provided, except where a refund is required by law.

If you accidentally make a duplicate purchase or cannot access a digital product because of a technical problem we are unable to resolve, contact us promptly so we can review the issue.

3. Self-Paced Courses

Self-paced course purchases are final once course access has been provided, except where required by law.

If you experience a technical-access problem, contact us so we can first attempt to restore access. A refund is not guaranteed merely because a purchaser changes their mind, does not complete the course, or decides the course is not the right fit after access has been provided.

4. Free Resources

Free guides, meditations, journals, circles, and other no-cost resources do not have a refundable purchase price and are provided as-is.

5. Sacred Sittings™ and Community Sittings

A Sacred Sitting™ is a reserved and prepared container. We review intake information, hold the appointment time, and prepare for the session before you arrive.

CANCELLATIONS
• More than 7 days before your scheduled session: full refund.
• Less than 48 hours before your scheduled session: the session fee is non-refundable. At our discretion, we may hold the amount as a credit toward a future sitting used within 90 days.
• No-show without notice: the session fee is forfeited.

RESCHEDULING
• More than 48 hours before your scheduled session: you may reschedule once at no charge. We will work with you to select a new time, generally within two weeks and subject to availability.
• Additional rescheduling requests may be treated as a cancellation or may require a new booking.

TRUE EMERGENCIES
We understand that emergencies happen. Death in the family, a medical emergency, an acute mental-health crisis, or an immediate safety situation will be handled with care. Contact us as soon as reasonably possible, and we will work with you on a reschedule or other reasonable solution.

If the specific sales or booking page provides a more generous cancellation right, the more generous written term will apply.

6. Sacred Sitting™ With a Second Participant

For a two-person Sacred Sitting™, both participants must complete any required intake process.

If one participant can no longer attend and the other participant wants to proceed, we may offer conversion to the current Solo Sitting rate and refund or credit the difference.

Alternatively, the two-person sitting may be rescheduled within 90 days, subject to availability and the rescheduling rules above.

7. The Crossing™ Multi-Month Containers

The Crossing™ reserves multiple sessions and ongoing support across a defined period.

• More than 7 days before the first scheduled session: you may cancel for a full refund.
• Once the first session has taken place, payments already made are non-refundable except where required by law.
• If you are on a payment plan, this draft assumes that the payment plan represents a commitment to the full container and that scheduled installments remain due after the program begins unless Allonia Rose agrees otherwise in writing.
• Individual sessions inside the container may be rescheduled with more than 48 hours’ notice, subject to availability and the limits of the container period.
• Missed sessions or late cancellations may be forfeited and do not automatically extend the container.

8. If Allonia Rose Must Cancel

If we must cancel a scheduled paid session because of illness, emergency, technology failure on our side, or another circumstance within our control, we will make reasonable efforts to reschedule.

If we cannot provide a reasonable replacement time or you do not accept the proposed replacement, we will refund the amount paid for the cancelled service or the unused portion that we are unable to provide.

9. Physical Merchandise

Allonia Rose may sell physical merchandise such as apparel, mugs, or other goods. Some items may be produced or fulfilled by third-party partners and may be made to order.

If an item arrives damaged, defective, or materially different from the item ordered, contact us promptly with your order information and, when requested, photographs so we can review the issue.

Do not mail a return without first contacting us for instructions.

10. Donations and Voluntary Contributions

Voluntary donations or contributions are generally final once processed. If you make a duplicate donation or a clear payment error, contact us promptly, and we will review the request.

11. Retreats, Workshops, and Special Events

Retreats, ticketed workshops, live events, collaborations, or special programs may have event-specific cancellation terms because venues, travel, materials, and facilitator commitments vary.

When an event page or registration agreement includes a specific refund or cancellation policy, that event-specific policy controls for that purchase.

12. Payment Processing Fees

Where permitted by law and disclosed at the time of purchase, certain non-refundable third-party processing fees may be excluded from a discretionary refund. We will not deduct a fee where doing so is prohibited by law.

13. Chargebacks and Payment Disputes

If you believe there is an error with a charge, please contact us before initiating a chargeback so we have an opportunity to investigate and resolve the issue.

Fraudulent or abusive payment disputes may result in suspension of access to paid materials or refusal of future service, subject to applicable law.

14. How to Request a Refund, Credit, or Reschedule

Contact us with your name, order or booking information, and a short description of your request:

Allonia Rose, LLC
Website: www.alloniarose.com
Email: alloniarose24@gmail.com

We will review requests according to this policy, the specific terms shown at the time of purchase, and applicable law.

15. Changes to This Policy

We may update this Refund & Cancellation Policy for future purchases. The version in effect at the time of your purchase will generally govern that purchase unless a later change is more favorable to you or applicable law requires otherwise.