Terms & Conditions
Allonia Rose | Soft Hearts Society™
OVERVIEW
Allonia Rose operates this website. Throughout the site, the terms "we", "us," and "our" refer to Allonia Rose. Allonia Rose offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, customers, members, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website.
Any new features or tools that are added to the current site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Please check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
DISCLAIMER
Allonia Water is a Reiki Master and certified trauma-informed yoga instructor, but is not a licensed psychologist, therapist, counselor, doctor, or medical practitioner. Allonia's work through www.alloniarose.com and the Soft Hearts Society™ does not replace the care given by licensed mental health providers or medical doctors. Do note that all practices, tools, courses, and resources are not a substitute for any clinical expertise required for any individual. No part of this site is intended to be medical advice, or to diagnose, treat, or cure illness. Please consult with your doctor or licensed mental health provider before making changes to your lifestyle, diet, or medication.
If you are experiencing a mental health crisis or emergency, please call 988 (National Suicide Prevention Lifeline), text HOME to 741741 (Crisis Text Line), or call 911.
Allonia Rose is not responsible for any outcomes from interpreting the information on this site or its offerings. You agree to full responsibility for your mental, physical, emotional, and spiritual health.
All articles, blog posts, newsletters, courses, memberships, guided meditations, and resources within Allonia Rose and the Soft Hearts Society™ are only intended for informational and self-educational purposes. Although the Author has made every effort to ensure the information was correct at press time, the Author does not assume and hereby disclaims any liability to any party for any loss, damage, or disruption caused by free and paid courses, memberships, or resources. The Author and/or distributors are not responsible for any adverse effects resulting from the use of the suggestions outlined in programs.
Human Design Disclaimer: Human Design information provided on this website is for self-discovery and educational purposes only. It is not a replacement for professional guidance, therapy, or medical advice. Human Design is a tool for self-awareness and should be explored with discernment.
We reserve the right to refuse service to anyone for any reason at any time.
COPYRIGHT
A kind disclaimer and note on respect/honor:
Blog Articles/Quotes/Newsletter Content — No part of the content in www.alloniarose.com may be reproduced, scanned, or distributed in any printed or electronic form without permission/crediting the author. Meaning, one can download worksheets, workbooks, and resources for personal use and to share their personal journey on a platform like Instagram or other social media. However, one cannot copy/plagiarize any content or share for education/self-publicity/self-profit without crediting Allonia Rose.
Gentle Release Workbook, Self-Love Journal, and Free Resources — These resources are for personal use only. We ask that you do not share or forward these guides to anyone else; instead, direct them to our website to download their own copy. This supports our work and ensures everyone receives the most up-to-date versions.
Course Materials (Ancestral Healing, Shadow Work, Inner Child Work, etc.) — All course content, including videos, worksheets, meditations, and materials, is the intellectual property of Allonia Rose and is for the purchasing individual's personal use only. Sharing, distributing, or reselling course content is strictly prohibited. Each course is intuitively created to support your healing journey—please do not treat it as anything other than that. Allonia Rose is not responsible for any unauthorized usage of course content.
Soft Hearts Society™ Membership Content — All livestreams, recordings, Wisdom Circles, meditations, and community materials are for active members only. Recording, sharing, or distributing membership content outside the community is prohibited.
Trademark Notice: Soft Hearts Society™ is a registered trademark of Allonia Rose. Unauthorized use of this trademark is prohibited.
Please email us at alloniarose24@gmail.com for more information or to request permission.
PRIVACY POLICY
Your privacy is important to us. Allonia Rose's policy is to respect your privacy regarding any information we may collect from you across our website, http://www.alloniarose.com, and other sites we own and operate.
REFUND AND CANCELLATION POLICY
Soft Hearts Society™ Membership:
We offer a 30-day money-back guarantee for first-time members. If you are not satisfied within the first 30 days of joining, please feel free to email us at alloniarose24@gmail.com for a full refund. After 30 days, all monthly, 3-month, and annual membership payments are non-refundable. You may cancel your membership at any time, and you will retain access through the end of your current billing period.
Courses (Ancestral Healing, Shadow Work, Inner Child Work, etc.):
Because our courses are digital, all sales are final once you have accessed the course content.
Free Resources:
All free resources (Gentle Release Workbook, Self-Love Journal, guided meditations) are provided as-is with no refunds applicable.
It is important that you arrive at a positive experience with our work. Feel free to email us at alloniarose24@gmail.com if you have any concerns or questions before purchasing.
INFORMATION WE COLLECT
LOG DATA
When you visit our website, our servers may automatically log standard data from your web browser. This data is considered "non-identifying information", as it does not personally identify you on its own. It may include your computer's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
PERSONAL INFORMATION
We may ask for personal information, such as:
Name
Email address
Payment information
Social media profiles (if you choose to share)
Information shared in the membership community or during Wisdom Circles (stored securely within our community platform)
This data is considered "identifying information", as it can personally identify you. We request only the personal information relevant to providing you with a service, and use it only to help provide or improve this service.
HOW WE COLLECT INFORMATION
We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.
USE OF INFORMATION
We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in the future. We do not disclose the specifics of this information publicly, but may share aggregated and anonymized versions of this information, for example, in website and customer usage trend reports.
We may use your personal details to contact you with:
Membership updates and community announcements
Course information and new offerings
Newsletter content (Soft Letters and Real Talk with Rose)
Promotional content that we believe may be of interest to you
If you wish to opt out of receiving promotional content, you can follow the "unsubscribe" instructions provided alongside any promotional correspondence from us, or email us at alloniarose24@gmail.com.
DATA PROCESSING AND STORAGE
The personal information we collect is stored and processed in the United States or in other countries where we, our partners, affiliates, or third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.
We only retain personal information for as long as necessary to provide a service, or to improve our services in the future. While we retain this data, we will protect it using commercially acceptable measures to prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security.
If you request that your personal information be deleted, or if it becomes no longer relevant to our operations, we will delete it from our system within a reasonable timeframe.
COOKIES
We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on the preferences you have specified.
THIRD-PARTY ACCESS TO INFORMATION
We use third-party services to operate our website and provide services to you, including but not limited to:
Email service providers (for newsletters and course delivery)
Payment processors (for secure payment processing)
Community platforms (Heartbeat for Soft Hearts Society™)
Analytics tools (Google Analytics for website traffic)
Course hosting platforms (for delivering digital courses)
Insight Timer (for meditations and women's circles)
These services may access our data solely to perform specific tasks on our behalf. We don't share any personally identifying information with them without your consent. We do not give them permission to disclose or use any of our data for any purpose other than what is stated.
We may grant limited access to our data to external consultants and agencies for analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. We only work with external agencies whose privacy policies align with ours.
We will refuse government and law enforcement requests for data if we believe they are too broad or unrelated to their stated purpose. However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.
We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.
LIMITS OF OUR POLICY
This privacy policy only covers Allonia Rose's own collecting and handling of data. We only work with partners, affiliates, and third-party providers whose privacy policies align with ours; however, we cannot accept responsibility or liability for their respective privacy practices.
Our website may link to external sites that we do not operate. Please be aware that we have no control over the content or policies of those sites and cannot accept responsibility or liability for their privacy practices.
CHANGES TO THIS POLICY
We can change our privacy policy to reflect current acceptable practices at our discretion. We will take reasonable steps to notify users of changes on our website. If you are a registered member of the Soft Hearts Society™ or a subscriber to our newsletters, we will inform you using the contact details saved in your account.
We want you to know that your continued use of this site after any changes to this policy will be considered acceptance of our privacy and personal information practices.
YOUR RIGHTS AND RESPONSIBILITIES
As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to ask that you delete this information.
You can change or remove your account information at any time by contacting us at alloniarose24@gmail.com. You are entitled to restrict or object to our use of your data, while retaining the right to use your personal information for your own purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing.
Feel free to contact us if you have any concerns or questions about how we handle your data and personal information.
REFUNDS, MODIFICATIONS OF PRICES, AND EXCHANGES
Because of the nature of digital products and memberships, no refunds are available after a sale is made for courses (once accessed) or memberships (after 30 days), as outlined in our Refund and Cancellation Policy above.
Please email alloniarose24@gmail.com if you need more information before purchasing.
Prices for our products and services are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
COMMUNITY GUIDELINES (Soft Hearts Society™)
As a member of the Soft Hearts Society™, you agree to:
Respect confidentiality: What is shared in Wisdom Circles, livestreams, and community spaces stays within the community. Do not share other members' stories, names, or identifying information outside the community.
Be kind and supportive: We are a community of women healing from trauma and burnout. Approach all interactions with compassion, gentleness, and respect.
No medical or therapeutic advice: While we support each other's healing, members are not to provide medical, psychological, or therapeutic advice to one another. If someone is in crisis, direct them to professional resources (e.g., 988, Crisis Text Line).
No spam or self-promotion: The community is not a place to sell your services, promote your business, or recruit for other communities without explicit permission from Allonia Rose.
Respect boundaries: If someone asks for space or does not wish to engage, honor that request.
Failure to follow community guidelines may result in removal from the Soft Hearts Society™ without refund.
CONTACT INFORMATION
If you have any questions about these Terms & Conditions, please get in touch with us:
Email: alloniarose24@gmail.com
Website: www.alloniarose.com
Instagram: @alloniarose
(Updated January 2025)